frequently asked questions


how does it work?

Hello Virch provides custom virtual backgrounds designed by professional Interior and Event designers. You can either download a ready-made collection or have one custom-made exclusively for you and your event! 


how do i book a PACKAGE?

You can book a package on our website under the “book online” category. After choosing the desired package, you can proceed to setting up the appointment, and price plan.  After checkout, you will automatically receive a confirmation email and a zoom link to your appointment with a designer to discuss your requirements. 


what are price plans?

Price plans are provided under each package with different inclusions so you can review and carefully choose the plan that perfectly suits your budget and needs. 



Yes you can! If you don’t want to go to the trouble of booking a package and setting up an appointment, you can browse thru our online store in our site and automatically download a virtual background after purchase.


How do I set-up the background?

We have a step-by-guide on how to set up your background. You can find the article here or on our IG page!


When will I receive my order? 

If you ordered directly from the store, the hires ZIP file of the virtual background will be automatically sent to your email as soon as you checkout